AI-powered public safety software
Advance how 911 answers the call
Advance 911 builds the platform communications centres use to train communicators, screen candidates, and strengthen performance — modern tools that help public safety teams do more with less, without lowering their standards.
Built in Toronto by Canadian NG911 experts.
The Advance 911 platform
One platform for the whole communicator lifecycle
From the first screening assessment to ongoing coaching and performance insight — every product shares one foundation, one login, and one standard of data protection.
- Advance CoachingIn developmentCoaching and quality assurance built on real call performance.
- Advance AnalyticsIn developmentPerformance analytics across training, screening, and operations.
- Advance InsightsIn developmentOperational insights for communications centre leadership.
- Advance SafeguardIn developmentEarly detection of call taker stress levels.
One platform — shared agency management, role-based access, and data isolation across every product.
Advance Training
Realistic 911 call training, on demand
AI-simulated callers give every trainee unlimited, realistic practice — with automatic scoring, transcripts, and performance tracking for trainers.
- Natural-sounding AI callers and dispatchers
- Scenario library with hundreds of ready-made scripts
- Automatic scoring with transcripts and skill analytics
- Scenarios customized to your agency's needs
Advance Screening
Identify qualified candidates before you hire
A structured, skills-based assessment that helps agencies identify qualified 911 applicants — and confidently screen out those who are not ready for the role.
- Job-relevant, timed assessment modules
- Objective, automatic scoring across core skill areas
- Defensible results your hiring decisions can stand on
- Reduces applicant volume before interviews begin
Why Advance 911
Built for public safety, not adapted to it
AI-powered innovation
Industry-leading AI models power realistic voices, scenario generation, and objective scoring — always in service of your standards.
Customized to your operation
We partner with agencies to tailor scenarios, assessments, and workflows to how your centre actually works.
Built by Canadian experts
Created in Toronto by trusted leaders in Canadian NG911, for agencies with procurement processes and multi-year commitments.
See the platform in action
Book a live demonstration with our team and see how agencies use Advance 911 to train, screen, and support their people.