Realistic 911 call training, on demand
AI-simulated callers give every trainee unlimited, realistic practice — every scenario scored automatically, every call transcribed, every improvement visible to trainers. Everything you need to train new recruits, evaluate performance, and future-proof your centre.
Capabilities
Everything your centre needs to train smarter
Real-voice AI callers
Natural-sounding callers and dispatchers that respond to your trainees in real time — no scripted recordings.
Scenario library
Hundreds of ready-made scenario scripts, from routine calls to high-stress incidents.
Scenario customization
Tailor every call to your agency's geography, protocols, and training goals.
Skill analytics
Auto-scored performance metrics show exactly where each trainee is strong and where they need work.
Performance tracking
Review full transcripts and scores for every attempt, and follow progress over time.
Voice variety
Callers with different ages, voices, and emotional states prepare trainees for the range of real calls.
How it works
From assignment to evaluation in three steps
Assign scenarios
Trainers choose from the scenario library or create custom calls matched to the trainee's stage.
Trainees take live AI calls
The AI caller responds naturally to questions and instructions — a different conversation every attempt.
Review scores and transcripts
Automatic scoring and full transcripts give trainers an objective record for coaching and sign-off.
Try it now
Hear the AI caller for yourself
This is the same simulation engine trainees use. Start a conversation and see how natural a training call can feel.
See it in action
A training session, end to end
Watch a complete Advance Training scenario — from the first ring to the trainer's score review.
Put Advance Training in front of your trainers
Book a live demonstration and run a scenario with your own team on the call.